Your Email Setup information is below.


Your Username and Password would have been provided to you in email or text.  Please refer to the message for login information.



It is strongly recommended you change your password and set up recovery options such as password retrieval questions.


To change your password go to:    Once you are logged in: Set a password retrieval question, click on PASSWORD selection on the left panel.


Reading your Email on our site.

You can read your email using our website at





If you want to use another email application such as Windows 10 Mail, Outlook, Android Mail, Apple Mail note the following below.



Incoming Mail

Imap address:

Imap port: 993

Type: SSL

Full email address and password are required.


Outgoing Mail

SMTP address:

Imap port: 587

Type: TLS

Full email address and password are required.




Setting up Windows 10 Mail

Follow this guide to set up your email account in Windows 10 Mail with IMAP.

Step 1 - Open Windows 10 Mail and click Get started

Open Windows 10 Mail and click Get started

Note: If you have previously set up an account in Windows 10 Mail, click Accounts in the top left corner.
Click + Add account on the right of your screen and continue at Step 3.

Step 2 - Click + Add account

Click Add account

Step 3 - Click Other account (POP, IMAP)

Choose Other as the account type

Step 4 - Enter your email account details and click Sign in

Enter the details for the email account you want to set up

You need to enter the following details:

·         The complete email address for the account you want to set up.

·         The name that should be visible as sender.

·         The password for this account, you also use it to sign in to Webmail.

Step 5 - All done!

All done!

That's all, your account is now set up. Click Done and then Ready to go to open your inbox.

Tip: Click Folders to see the folders you created yourself. If you have a large account, it may take a while until all folders and emails are synced.


Outlook: Manually set up email

 Note: These instructions are only applicable to Outlook on a PC. Note some versions of Outlook may be different

  1. Open Outlook.
  2. Click File.
  3. Under Info, click Add Account.
    Under Info, click Add Account.
  4. Select Manual setup or additional server types, and then click Next.
    Select Manual setup or additional server types, click Next
  5. Select IMAP, and then click Next.
    Select POP or IMAP, click Next
  6. Complete the following fields:



Your Name

What you want your display name to be for this account

Email Address

Your full Workspace email address

Account Type

Select IMAP, depending on your account.

Incoming and Outgoing mail server

Enter the server addresses displayed in from above.

User Name

Your full Workspace email address


Your Workspace email account password

Remember password

Select this option

Require logon using Secure Password Authentication

Deselect this option

  1. Enter email account settings
  2. Click More Settings...
  3. Go to the Outgoing Server tab, and then complete the following fields:


What to do...

My outgoing server (SMTP) requires authentication

Select this option

Use same settings as my incoming mail server

Select this option

  1. Outgoing Server tab: Select My outgoing server requires authentication, and Use same settings

 Note: As a troubleshooting step, select Log on using. Then enter your User Name, and your Password. Use your full Workspace email address as your User Name.

  1. Go to the Advanced tab, and complete the following fields:


What to do...

Incoming server

Enter one of the incoming ports, listed above

This server requires an encrypted connection (SSL)

If the port is listed in black in your Email Setup Center, deselect this optionIf it is listed in orange, select this option.

Outgoing server (SMTP)

Enter one of the outgoing ports, listed above.

Use the following type of encrypted connection

If the port is listed in black in your Email Setup Center, set this to NoneIf it is listed in orange, set this to SSL.

Server Timeouts

This selection is up to you.



  1. Advanced tab: Enter port settings
  2. Click OK.
  3. In the Add Account window underneath, click Next.
  4. Click Finish.

Next steps

You now should be able to open Outlook and send and receive your Workspace email. If you are still having trouble, contact your system administrator.



Android: Set up email

We know you're excited to get your email set up on your Android®. We should have your email working on your device in about 5 minutes.

Use these steps to set up the native mail app with your Workspace email account. You can also use the Outlook app to get your email.

If you follow the steps below, and you can't receive or send email, please see your Android Support for help. You might need to make some additional changes depending on where you live and which ISPs you use

BEFORE YOU START: To set up Android with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the information above and write down the information that displays under Email Server Settings.

 Note: NOTE: The steps to set up email on your Android device might be a little different depending on your make/model and your network provider. However, all the information you need to set up your account (username, password, server settings) is in these steps.

To Set Up Email on Your Android-based Device

  1. Open your device's email application.
  2. If you already have an email account set up, press Menu and tap Accounts. Press Menu again and tap Add account.
  3. Type your Email address and Password, and click Next.
  4. If you have IMAP, tap IMAP. If you're not sure, tap POP3.
  5. Use these settings for your incoming server, depending on the type of email you have:



Enter your full email address.


Enter your email account password.

IMAP server



  1. Use these settings for your outgoing server:


SMTP (Outgoing Mail Server)

SMTP server



Security type


  1. Select Require sign-in and make sure your Username (your full email address) and Password are correct. Tap Next.
  2. Tap Next again. Name your account and enter the name you want to display on outgoing messages.
  3. Tap Done.

That's it. If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.

 Note: Some Android devices and mail clients do not require sign in. Therefore, if the settings above are not working for you, please go back to step 7 and uncheck Require sign-in, then proceed with setup.

If you're not receiving email messages or you can't send messages, Please contact our system administrator. Don't worry. There are a few things that can happen during the setup process. We'll help you investigate and fix them.


iPhone: Set up email

You can set up and use Workspace Email on your Apple mobile devices, including iPhone or iPad.

Before you start, you need to know your IMAP Email Server Settings and ports.

Tap Settings  Tap Settings icon.

  1. Tap Wi-Fi and tap the toggle button to turn it off.
    Tap WiFi and tap the toggle to turn it off
  2. Tap the Settings button to go back to the Settings screen.
  3. On the Settings screen, tap the Accounts & Password option. 
    Tap Accounts and Password
  4. Tap Add Account
    Tap Add Account
  5. Tap Other.
    Tap Other
  6. Tap Add Mail Account
    Tap Add Mail Account
  7. Enter your account details, and tap Next.
    Enter account details and tap next
  8. Tap IMAP.


  1. Under New Account, enter your Mail Server Settings from the information above.

 Note: Even though iOS labels the Outgoing Mail Server fields as Optional, you must enter them for your email to work correctly.

Enter email account server details

  1. Tap Next. Your mobile device will begin verifying your settings. This may take several minutes.
  2. Tap Save.
  3. Turn your wifi back on in the Settings screen.
  4. Tap Mail to open the app.
  5. To test your account, compose an email and send it to yourself.